Notice of Nondiscrimination
Regency House Assisted Living complies with applicable federal civil rights laws and does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, gender identity, and sex characteristics), or on the basis of religion or familial status under the Fair Housing Act.
Regency House Assisted Living provides, free of charge:
- Reasonable modifications and appropriate auxiliary aids and services to people with disabilities, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats)
- Language assistance services to people whose primary language is not English, such as qualified interpreters and information written in other languages
If you need these services, contact the Administrator at (423) 870-0050 (TTY: 711) or info@hixsonregencyhouse.com.
How to File a Grievance
If you believe Regency House Assisted Living has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Section 1557 Coordinator:
Section 1557 Coordinator, c/o Administrator
Regency House Assisted Living
2062 Hamill Road, Hixson, TN 37343
Phone: (423) 870-0050 (TTY: 711) · Email: info@hixsonregencyhouse.com
You can file a grievance in person, by mail, by phone, or by email. If you need help filing a grievance, the Section 1557 Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201; 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at hhs.gov/ocr/complaints.
Housing discrimination complaints may also be filed with the U.S. Department of Housing and Urban Development at 1-800-669-9777 or the Tennessee Human Rights Commission at 1-800-251-3589.
Notice of Availability of Language Assistance Services
English: ATTENTION: If you speak another language, language assistance services, free of charge, are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call (423) 870-0050 (TTY: 711).
Español: ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (423) 870-0050 (TTY: 711).
العربية: ملحوظة: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 0050-870-423 (رقم هاتف الصم والبكم: 711).
中文: 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 (423) 870-0050（TTY：711）。
Tiếng Việt: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (423) 870-0050 (TTY: 711).
한국어: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (423) 870-0050 (TTY: 711) 번으로 전화해 주십시오.
کوردی: ئاگاداری: ئەگەر بە زمانی کوردی قەسە دەکەیت، خزمەتگوزاریەکانی یارمەتی زمان، بەخۆڕایی، بۆ تۆ بەردەستە. پەیوەندی بە 0050-870-423 (TTY: 711) بکە.
ગુજરાતી: સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો (423) 870-0050 (TTY: 711).
ພາສາລາວ: ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ (423) 870-0050 (TTY: 711).
Deutsch: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: (423) 870-0050 (TTY: 711).
Français: ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le (423) 870-0050 (ATS : 711).
አማርኛ: ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ (423) 870-0050 (መስማት ለተሳናቸው: 711).
Русский: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните (423) 870-0050 (телетайп: 711).
Soomaali: DIGTOONI: Haddii aad ku hadasho Soomaali, adeegyada caawimada luqadda, oo bilaash ah, ayaad heli kartaa. Wac (423) 870-0050 (TTY: 711).
Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (423) 870-0050 (TTY: 711).
日本語: 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。(423) 870-0050（TTY: 711）まで、お電話にてご連絡ください。